whm - Cpanel - There is another upcp process running -

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i have error when try use cpanel upgrade new version

there upcp process running, , watching log existing process.

and in box see 

unable find log file: /var/cpanel/updatelogs/last

please how can terminate ps aux | grep upcp shows no process running. have deleted update_in_progress.txt /usr/local/cpanel. able access tweak settings not able upgrade. tried upcp --force. please help

if /scripts/upcp --force not working, think best option reboot server , run again.


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